I had to think of this when a colleague told me, he had an electrician on a visit asking for over USD700, – to install a network cable. A job that took less than two hours. Apparently, the electrician behaved like these were regular prices.
Not only had the electrician lost contact with his internal guidance. He apparently thought that since there were no rules for what you can trick a customer with, it’s okay to just try. Fortunately, my colleague has his internal guidance in place and put his foot down. The electrician has now lost a customer and more potential customers of course.
Love & Light – Seb